Privacy Notice

PRIVACY NOTICE

Last Updated: 20 June 2024

1. INTRODUCTION

We greatly value your privacy and are dedicated to protecting your personal data. This Privacy Notice ("Notice") provides a comprehensive outline of how we collect, utilize, and safeguard your information. By availing yourself of our services, you signify your agreement with the terms of this Notice. Should you have any questions or require further clarification, please do not hesitate to contact us.

2. DATA CONTROLLER

The data controller for your personal data is:

VitaSic AI LTD
Company No 15710269
Address: 85 Great Portland Street, First Floor, London, United Kingdom, England W1W 7LT
Email: hello@jobjet.tech

The role of the data controller is to determine the purposes and means of processing your personal data, ensuring compliance with all applicable data protection laws and regulations.

We are here to address any questions or concerns you may have regarding the processing of your personal data. Should you have any inquiries or require assistance, please feel free to contact us.

3. INFORMATION WE COLLECT

In order to provide you with the most exceptional experience, we may collect and utilize the following types of data:

3.1. User Account Information: This encompasses details such as your profile ID, login credentials, activity logs, settings, photos, avatars, and any other information you may upload or share through your user account.
3.2. Contact Details: These include your phone number, email address, and physical address.
3.3. Identity Information: This comprises your full name, government-issued identification, ID document details, and authentication information.
3.4. User-Generated Content: Any data you upload via your user account, as well as data generated during your use of our services.
3.5. Job Related Data: Any data related to your workplace and position (for instance, occupation, work preferences, work availability, years of experience, etc.).
3.6. Legal Compliance Data: Information related to activities for anti-money laundering and counter-terrorist financing (AML/CFT), know-your-customer processes, and other data necessary for legal compliance.
3.7. Transaction Information: This includes details about your orders and purchases, their history, status, and your current balance.
3.8. Payment Information: This pertains to information on payments you have made, including payment history, status, and your preferred payment methods, such as bank account details and payment card information.
3.9. Communication Records: This includes phone conversations, chat histories, and email exchanges.
3.10. Customer Support Data: This includes details on any issues you have raised, their resolution status, and related information.
3.11. Marketing Data: This pertains to your marketing preferences, participation in loyalty programs, and similar activities.
3.12. Technical Information: This includes data about the devices you use, such as your IP address, operating system details, browser information, and settings.
3.13. On-Premises Visit Data: This includes video surveillance footage from our office premises.

We trust that this detailed outline provides clarity on the types of data we collect and utilize. Should you have any further inquiries or require additional information, please do not hesitate to contact us.

4. PURPOSES FOR WHICH WE UTILIZE YOUR DATA

We are committed to ensuring that you have the most exceptional experience with our services. As such, we utilize your personal data for the following purposes:

4.1. Setting Up and Managing Your Account: To establish and administer your user account, as it is imperative for the fulfilment of our contractual obligations to you.
4.2. Providing Services: To deliver the services you have requested, in accordance with our agreement.
4.3. Verifying Your Identity: To confirm your identity, which is necessary for legal compliance and to protect our legitimate interests.
4.4. Managing Transactions: To conduct and oversee financial transactions, in line with our contractual and legitimate interests.
4.5. Processing Orders: To efficiently handle and manage your orders, as required by our contractual commitments.
4.6. Handling Disputes: To manage claims and resolve disputes, in line with our contractual obligations, legal requirements, and legitimate interests.
4.7. Complying with Laws: To adhere to legal and regulatory requirements, as mandated by law.
4.8. Engaging with You: To communicate with you, provide support, and deliver service-related information, essential for our contractual obligations and legitimate interests.
4.9. Managing Risks: To assess and mitigate risks and make informed business decisions, in accordance with our contractual obligations, legal requirements, and legitimate interests.
4.10. Marketing and Personalization: To send you marketing information and personalized content, based on your consent and our legitimate interests.
4.11. Preventing Fraud: To prevent fraudulent activities and misuse of our services, which is necessary for legal compliance and to protect our legitimate interests.
4.12. Troubleshooting: To identify and resolve technical issues with our website and services, as required by our contractual commitments.
4.13. Improving Services: To enhance and develop our services, in accordance with our legitimate interests.
4.14. Ensuring Security: To protect our information and assets, in compliance with our contractual obligations, legal requirements, and legitimate interests.

We trust that this detailed outline provides clarity on the reasons and purposes for which your data is utilized. Should you have any further inquiries, please do not hesitate to contact us.

5. MANDATORY AND OPTIONAL DATA

Certain data is essential for the functionality of our services. Please be advised that failure to provide the mandatory data, which will be clearly marked, may result in limited access to certain features of our services. This data is necessary to ensure we can deliver the high-quality experience you expect and maintain the operational integrity of our services. Optional data, which is not essential for the core functionality of our services, can be managed through your account settings. You have the flexibility to provide or update this information as you see fit. Should you have any questions or require assistance, please do not hesitate to contact us. Your understanding and support are greatly valued.

6. DATA COLLECTION METHODS

We respectfully collect personal data from the following sources:

6.1. Direct Interactions: e.g., information you provide when creating an account, making purchases, or utilizing our services.
6.2. Automated Technologies: e.g., data automatically collected through cookies and similar technologies on our website.
6.3. Third-Party Sources: e.g., information obtained from state authorities, third-party service providers and publicly available sources.

7. DATA SHARING

We respectfully inform you that your data may be shared with our trusted partners solely for the purpose of providing our services. Additionally, we may disclose your data to relevant authorities when required by law. We ensure that all such disclosures are conducted with the utmost care and in full compliance with applicable legal requirements.

8. DATA RETENTION

We are dedicated to retaining personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by law. The retention periods for different types of data vary based on their nature and the applicable legal requirements.

For instance, information related to legal obligations, such as anti-money laundering (AML), sanctions, tax, and accounting regulations, is typically retained for a period of 5 years, with the possibility of extension if required. Additionally, data pertinent to potential legal claims may be retained until the expiration of the statutory limitation period, which usually does not exceed 10 years.

Upon the conclusion of the necessary retention period, we take appropriate measures to either securely delete or anonymize your data to ensure your privacy is protected.

Should you have any questions or require further information regarding our data retention practices, please do not hesitate to contact us. Your privacy and the security of your personal data are of paramount importance to us.

9. SECURITY MEASURES

We are committed to ensuring the utmost protection of your personal data and have implemented a range of technical and organizational measures to achieve this goal. These measures include advanced encryption techniques to safeguard your data during transmission and storage, stringent access controls to restrict data access to authorized personnel only, and regular security training for our staff to stay updated on the best data protection practices.

In addition to our efforts, we kindly encourage you to follow best practices to secure your data. This includes using strong, unique passwords for your accounts, enabling two-factor authentication where available, being cautious about sharing personal information online, and keeping your software and devices up-to-date to protect against vulnerabilities.

By working together, we can ensure that your personal data remains secure and confidential. Should you have any questions or require further information on our security measures, please do not hesitate to contact us.

10. INTERNATIONAL DATA TRANSFERS

We wish to inform you that your data may be transferred outside the European Economic Area (EEA) and the United Kingdom (UK). In doing so, we ensure full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK GDPR.

To safeguard your personal data during these transfers, we implement appropriate measures such as Standard Contractual Clauses (SCC) or other legally recognized safeguards. These mechanisms ensure that your data receives the same level of protection as it would within the EEA and the UK.

11. YOUR RIGHTS

You are entitled to the following rights regarding your personal data:

11.1. Access: Request access to your personal data.
11.2. Rectification: Correct any inaccuracies in your data.
11.3. Erasure: Request the deletion of your data.
11.4. Restriction: Limit the processing of your data.
11.5. Objection: Object to certain processing activities.
11.6. Portability: Receive your data in a portable format.
11.7. Withdrawal of Consent: Withdraw your consent at any time.

To exercise any of these rights, please kindly contact us at hello@jobjet.tech. Please note that the exercise of these rights may be subject to certain preconditions, and an identity verification process may be required to ensure the protection of your personal data.

12. AUTOMATED DECISIONS AND PROFILING

We do not engage in automated decision-making processes that produce legal effects. However, we may utilize profiling techniques to personalize your experience and offer tailored recommendations.

13. CHILDREN DATA

Our services are designed for use by individuals aged 18 and above. We do not knowingly collect data from individuals under the age of 18 (children).

14. COMPLAINTS

Should you have any concerns regarding our data processing activities, we kindly invite you to contact us. We are committed to addressing your inquiries with the utmost care and attention.

Furthermore, you have the right to lodge a complaint with the relevant supervisory authority if you believe your data protection rights have been violated. In the United Kingdom, you may contact the Information Commissioner's Office (ICO) for assistance. We value your feedback and are here to support you in any way we can.

15. NOTICE UPDATES

We wish to inform you that this Privacy Notice may be updated periodically to reflect changes in our practices. The revised Notice will be duly published on our website for your review. In the event of any significant changes, we will ensure that you are appropriately informed.

16. CONTACT INFORMATION

For any further information or assistance, we kindly invite you to contact us at hello@jobjet.tech.